Personal information collected
We collect information from you through the online forms, emails we send that you read and click, the pages you visit on our website after clicking emails or completing online forms.
Data you provide with consent is held until you withdraw that consent or for 6 years, whichever is earlier.. Data about how you engage with us, such as reading emails and browsing web pages may be held for up to 6 years from the last time you engage with us. In the case of commercial transactions, such as a purchase from us, we are required by law to keep full records of transactions for 6 years.
How your personal information is used
- Providing and personalizing our services and website
- Dealing with your inquiries and requests
- Administering orders and accounts
- Providing you with information about products and services
- Understanding what is of interest to you to improve and provide the most relevant content
In the case of a form where you have opted-in but have not carried out a commercial transaction with us, such as making a purchase, we use consent as the GDPR basis to store and process your data.
In cases where you have entered a commercial relationship with us, for example, by purchasing training or securing a ticket to an event, we use legitimate interest as the GDPR basis to store and process your data.
If at any point you would like to opt-out or withdraw previously given consent please contact us using the details at this end of this policy. All of our marketing emails contain unsubscribe links. You can also contact us at firstname.lastname@example.org
Cookies and analytics
We will not sell, barter or rent your data. We may use third party suppliers to help us process your data but only for the purposes identified in this policy. We have used our reasonable endeavours to ensure that all third party suppliers and contractors are also GDPR compliant.
Our website and communications may include links to third parties. We are not responsible for the privacy policies and practices of any third party to whom we link.
Your rights include:
- Request the personal data we hold about you. This may be subject to a fixed fee of £10 plus vat
- Complain to a supervisory authority if you believe we have misused your data
- Withdraw consent
International information transfers
We use trusted companies to process data outside the European Economic Area. We keep shared data to the minimum necessary, review the privacy policies of those companies and only work with companies we trust to keep your data safe.
Contact information and controller
If you have any requests concerning your personal information or any queries with regard to these practices please contact the Data Protection Officer (Andrew Reynolds) from our website or email email@example.com. Alternatively you can post a request to:
5 Withy Copse Offices
Our information protection registration number is Z3202184